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About our Products

Who Wears Cutshield?

CUTSHIELD HOCKEY protective gear is the choice of professional hockey players on all 32 NHL teams as well players in other professional, college and major junior leagues including the AHL, KHL, Deutsche Eishockey Liga, Swiss National League, NCAA, OHL, QMJHL and others.

Durability, Value, Washing and Care

CUTSHIELD HOCKEY protective skate socks can last up to 2-3 seasons while offering the comfort, performance and protection that NHL players demand combined with the durability and value that families expect.

NO SPECIAL LAUNDRY OR CARE REQUIREMENTS:

Unlike our competitors’ socks, CUTSHIELD HOCKEY gear DOES NOT require special washing or drying. Wash, Dry, Play!

All of our CUTSHIELD HOCKEY gear is wash, dry and play and fits into your busy lifestyle.

Unlike socks made with Dupont Kevlar®, CUTSHIELD HOCKEY socks DO NOT need any special laundering while also offering superior comfort, performance, comfort, protection and durability.

LONGEVITY AND VALUE:

Unlike socks made with Dupont Kevlar® CUTSHIELD HOCKEY, socks DO NOT degrade in UV lighting or with moisture.

Warranty

A one-year warranty covers Cutshield Hockey products against manufacturing defects.  If you need to file a warranty claim please get in touch with us at service@cutshield.com.

Our products have been tried, tested and approved at the professional level. Currently,  all 32 teams in the NHL have players who wear and play in our gear.

Returns / Exchanges

Our products have been tried, tested and approved at the professional level. Currently,  all 32 teams in the NHL have players who wear and play in our gear. We supply hundreds of professional hockey players across the world and use their feedback over thousands of games a season to improve our gear.

A one-year warranty covers Cutshield Hockey products against manufacturing defects.

Items can only be returned for exchange based on a warranty issue.

We can not accept any returns for any items that have been worn due to hygiene reasons except for exchanges due to material defects or warranty issues on a one-to-one basis.

If you need to file a warranty claim please get in touch with us at service@cutshield.com for further information.

What about Kevlar® Socks? How does CUTSHIELD compare?

WHAT ABOUT KEVLAR® SOCKS?

When we developed the cut-resistant hockey category in 2010, our goal was to design no-compromise protective gear ensuring a unique combination of the highest cut-resistance in the hockey category combined with the thinnest, lightest, most comfortable and highest performance socks that could enhance a player’s performance and experience.

HOW ARE CUTSHIELD HOCKEY SOCKS DIFFERENT?

COMFORT: As avid hockey players ourselves, we knew that if our protective gear was not comfortable, players would not wear it.

PERFORMANCE: CUTSHIELD HOCKEY’s unique fibres offer superior cut-resistance compared to Kevlar® socks along with the performance and comfort NHL players demand.

DURABILITY AND VALUE: We also wanted to design protective socks that offered amateur players and families exceptional value, durability and longevity.

Unlike socks made with Dupont Kevlar® CUTSHIELD HOCKEY, socks DO NOT degrade in UV lighting or with moisture.

Unlike Kevlar® socks, CUTSHIELD HOCKEY socks DO NOT need special laundering while also offering superior cut resistance, performance, comfort and durability. Unlike Kevlar® socks, CUTSHIELD HOCKEY socks are Wash, Dry and Play and fit into your family’s busy lifestyle.

*Kevlar® socks have very specific instructions which include washing inside-out, do not wash in hot water, lay flat to dry. Exposure to light (UV) also leads to degradation.

About Cut Resistance

SAFETY NOTICE: CUTSHIELD Hockey Socks are cut-resistant, not cut-proof, and have been proven to reduce the risk of serious injury. Intended for use in Ice Hockey.

Our gear features tested and verified A3 (PRO-CLASSIC) and A4 (PRO-AIR 4) cut resistance.

Our revolutionary PRO-AIR 4 fabric is the thinnest, lightest and most cut resistant fabric currently on the market for ice hockey.

Managing Your Account

How do I manage my account?

You can log in and securely manage your account, view your orders and purchase details at the following link: https://www.cutshield.com/my-account/

How secure is the admin area?

The Cutshield Hockey website is encrypted and securely protected via SSL (secure socket layer) and can be accessed at https://www.cutshield.com.

We also ensure the integrity and security of your data by scanning the website daily for any known and emerging threats and backing up all data on a daily basis.

Payment Terms and Options

Important Payment Information:

We use PayPal to process credit card payments.

Credit Cards are charged at the time that you submit your order through our website.

Credit/Debit and Bank Check Cards may reflect the deduction of funds immediately upon order.

Billing, Credit Card and Shipping Address:

For your security, your billing name and address must match that of the credit card used for payment. You may receive an error message during the checkout process if the information provided is inaccurate or does not match your records.

Canadian Orders: sales tax will apply depending on the province in which you are located. You will be notified of the sales tax charged on your checkout page before completing your order.

USA Orders: purchases ordered from and shipped to the USA will not be charged any sales taxes currently.

International Orders:  information about taxes payable for international orders will be posted when we begin to ship to these destinations.

Where do you ship?

Canada and USA

We currently only ship to Canada and the United States.

International Orders

We do not currently ship outside of Canada and the USA.

We hope to be able to ship to the following countries sometime later in 2022:

Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Netherlands, Sweden, Switzerland, United Kingdom

P.O. Boxes & Military Mail

We currently do not ship to P.O. Boxes or Military Mail (APO, FPO, DPO).

We currently do not ship to freight forwarders.

Shipping Terms and Options

Shipping Information

Shipping rates will vary from order to order depending on several factors including the shipping location, and weight of the order.

SHIPPING OPTIONS:

  1. First Class Mail via Canada Post: No tracking or insurance is available with this option.
  2. Trackable Shipping via Canada Post: either by small packet insured and trackable or XpressPost insured and trackable.

Flat Rate Shipping: via First Class Mail (no insurance or tracking available) applies to orders in the USA and Canada.

Free Shipping: Free shipping to the USA and Canada is available on all orders of $99.00 or more exclusive of any shipping charges or sales taxes.

When will my order be shipped? All purchases are shipped within one to two business days of order receipt. For all shipping methods, we only ship on business days (Monday thru Friday).

Expected Delivery: Expected delivery is between 7 and 10 business days depending on your location and often earlier for those who reside in large cities.

COVID-19 Delays: Please note, due to the COVID-19 pandemic shipments may be delayed by carriers due to circumstances beyond our control.

Please Note: Some oversized items classify as “Specialty Items” and are subject to increased shipping rates.

WHERE WE SHIP:

Canada and USA

We currently only ship to Canada and the United States.

International Orders

We do not currently ship outside of the USA or Canada

We hope to be able to ship to the following countries sometime later in 2022.

Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Netherlands, Sweden, Switzerland, United Kingdom

P.O. Boxes & Military Mail

We currently do not ship to P.O. Boxes or Military Mail (APO, FPO, DPO).

We currently do not ship to freight forwarders.

Sales Tax

Canadian Orders: sales tax will apply depending on the province in which you are located. You will be notified of the sales tax charged on your checkout page before completing your order.

USA Orders: orders purchased from and shipped to the USA will not be charged any sales taxes currently.

International Orders:  information about taxes payable for international orders will be posted when we begin to ship to these destinations.

Important Payment Information:

We use PayPal to process credit card payments.

Credit Cards are charged at the time that you submit your order through our website.

Credit/Debit and Bank Check Cards may reflect the deduction of funds immediately upon order.

Billing, Credit Card and Shipping Address:

For your security, your billing name and address must match that of the credit card used for payment. You may receive an error message during the checkout process if the information provided is inaccurate or does not match your records.

E-mails About Your Order:

After you place your order, you will receive e-mails about your order. Below are examples of e-mails you might receive:

Order Confirmation. This e-mail confirms that we have received your order. It includes your order number along with the details of the products ordered and shipping information.

Shipment Confirmation: This e-mail confirms that your order or part of your order has shipped. You may receive multiple e-mails depending on the items you selected, or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the shipping method selected, items selected, and your shipping location.

Tracking Information: If you chose the “trackable shipping option” you will receive an email confirmation as soon as your order has been shipped that will include a tracking # so that you can follow the path of your order to ensure that it arrives, as it should.